Job Description
Reward Gateway, part of Edenred, is a global HR SaaS leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions.
Guided by our shared missions - ‘Making the World a Better Place to Work’ and ‘Enriching Connections, For Good’ - we’re committed to transforming workplaces and improving people’s daily lives.
Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives.
Your role in our Mission
This is a senior, high trust role in a small but genuinely collaborative People team supporting a fantastic bunch of human beings in our AUS region. This is a place where you’re trusted to do great work, encouraged to bring your authentic self every day, and surrounded by people who care about what they do (and enjoy doing it together).
You’ll spend your time doing what great Talent Acquisition people really enjoy: staying close to the business, building strong, honest relationships, and delivering hiring outcomes you’re proud of. You’ll balance hands-on recruitment with thoughtful partnering, working alongside senior leaders and hiring managers as a trusted sounding board.
You’ll lead hiring across a wide mix of functions and at all levels of seniority, mostly across Go‑to‑Market and Corporate (90% of vacancies) with some Technology, Data and Security (10% of vacancies) when required. Some roles will be niche and complex, others more mainstream and fast moving - all in competitive markets where good judgement, creativity and rigour make the difference. You’ll have freedom to do things properly, not just quickly.
Beyond filling roles, you’ll also help shape how we hire. That means building hiring approaches that are practical, inclusive and built to scale; lifting hiring capability across the business; and delivering an exceptional candidate experience. You’ll work closely with our HR Business Partner to make sure the people we bring in are set up to thrive - supporting healthy teams, strong performance and a culture people love to be a part of.
Just as importantly, this is a role for someone who enjoys being part of the everyday life of the business. You’ll be visible, approachable and hands-on - happy to roll up your sleeves, collaborate with our Head of Project Management on workspace and office‑related matters. You’ll play an active role in creating a workplace that feels welcoming, well run, and genuinely inclusive, partnering with our Culture Club, CSR and DEI on various initiatives.
Flexible, Hybrid Working
Our office is for you to use as much as you like; as a minimum our teams work from our Sydney office at least twice a week.
Key Responsibilities
Talent Acquisition Strategy & Delivery
- Own the full end-to-end hiring lifecycle across Australia, from proactive sourcing through to onboarding and early tenure
- Deliver high-quality hiring across specialist and volume roles in competitive markets
- Build and deliver hiring strategies aligned to business priorities and workforce plans
- Partner closely with senior leaders on role design, market positioning and hiring decisions
- Ensure hiring decisions align with broader people, capability and culture strategies in partnership with HRBP
Proactive Sourcing & Talent Pipelining
- Lead proactive sourcing, headhunting and long-term talent pipelining strategies
- Build and maintain high-quality talent pools for critical and future roles
- Use market insights and data to anticipate hiring needs and reduce time to hire
- Conduct market mapping and competitor intelligence to inform workforce planning discussions
Business Partnering & Advisory
- Act as a trusted advisor to leaders, providing insight on talent availability, competitor landscape and hiring strategy
- Guide hiring managers to make high-quality, consistent hiring decisions
- Influence stakeholders with data, insight and strong judgement
- Design and implement structured interview frameworks, scorecards and assessment standards
- Coach hiring managers on effective interviewing and selection techniques
- Optimise ATS and recruitment workflows to improve efficiency, quality and candidate experience
Hiring Excellence & Process Design
- Design and implement structured interview frameworks, scorecards and assessment standards
- Coach hiring managers on effective interviewing and selection techniques
- Optimise ATS and recruitment workflows to improve efficiency, quality and candidate experience
Assessment & Quality of Hire
- Apply behavioural assessment tools (e.g. Predictive Index) to support hiring decisions and team effectiveness
- Partner with HRBP on first 6 months performance to reinforce quality of hire outcomes
- Evaluate and improve hiring success metrics
Employer Brand & Candidate Experience
- Lead employer brand and EVP initiatives across Australia
- Design and deliver a consistent, fair and high-quality candidate experience
- Partner with HRBP on EVP activation
- Contribute to initiatives that enhance attraction, engagement and conversion
Data, Insights & Continuous Improvement
- Provide market intelligence, competitor insights and talent availability analysis
- Track and report on hiring performance, candidate experience and funnel metrics
- Identify and implement improvements to drive efficiency and effectiveness
Partnership with HRBP
- Collaborate with our HR Business Partner on various business priorities i.e. workforce plans, organisation design and translating capability priorities into hiring strategies
- Partner with HRBP on early performance outcomes (0–6 months) to continuously improve quality of hire
- Share hiring, market and talent insights to inform engagement, retention and development initiatives
- Provide salary mapping and benchmarking input to support reward and headcount planning
- Support learning, development, DEIB, culture, CSR and employee experience initiatives
- Collaborate with leadership, Finance and People teams on headcount planning and budget alignment
Skills
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Significant experience as an in-house Talent Acquisition Partner operating autonomously in a fast‑paced, scaling environment, ideally within SaaS or tech (advantageous)
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Ability to balance strategic thinking with hands-on execution at pace
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ATS fluency and proven ownership of end-to-end recruitment across GTM and Corporate (with some Technical, Data and Security experience desirable)
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Solid experience of partnering with senior leadership and hiring managers where you have guided and influenced hiring decisions using sound judgement and rationale
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Expertise in sourcing, headhunting and talent pipelining
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Strong understanding of structured interviewing, assessment methodologies and hiring best practice
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Experience of improving recruitment and candidate experience processes alongside ATS optimisation
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Experience using data, insights and market intelligence to inform hiring strategy
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Adaptable, proactive and comfortable operating in a lean, high impact team
The Interview Process
- Initial online interview with our Senior Talent Acquisition Partner, Australia
- First stage online interview with our HR Business Partner and Senior Talent Acquisition Partner, Australia
- Take home case study task and
- In person final stage interview with our Managing Director, APAC and our Sales Director, Australia
At Reward Gateway | Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate.
Be comfortable. Be you.
We want every employee to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, because we believe diversity drives innovation and makes us stronger. Our approach to hiring and building teams is about more than filling roles - it’s about creating an environment where everyone can thrive, feel supported, and contribute to our mission of making the world a better place to work!
