No day is ever the same for anyone in the Australian office. Given the small number of people, we all muck in every day to help each other deliver the very best service for all of our customers – whether prospects, clients or employees.
Inside you will find a vibrant and modern feel. With the kitchen in the middle of the office and a green room purpose-built to come together to provide a truly agile workspace, giving RG People ample options for quiet, focussed work, collaboration or socialising and unwinding. The office is designed to break down barriers among departments, so everyone knows everyone, and we celebrate wins together at the drop of a hat! On any given day, you'll find the team toasting to a good week in the breakout area, hosting bake-offs or trying new delicacies during cultural food days.
If we’re not working in the office, you’ll most likely find us working from home. Reward Gateway provides everyone with desk, chair and laptop accessories for their home workspace to ensure that our people are set up for a successful day at work wherever they are.
In 2016, we introduced RG Work Modes - our activity-based model of where to work for the task you have at hand. With over 75 different activities powering our Mission, we found eight common themes that enable these activities to succeed and called these our Work Modes. These modes were created through workshops where we researched, listened and spent a lot of time learning about our employee’s existing work behaviours and habits.
This was followed by the four-year development and enhancement of our office spaces which would support these work modes and enable our employees to thrive. This process gave us a deeper, more rounded understanding of how to truly make Reward Gateway a better place to work by expanding our workspace to a hybrid of home, office and wherever you find yourself best able to do the work you need to focus on at any time.Download our Work Mode Guide