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Product at RG

Our global product teams, based in Bulgaria, Portugal, the UK and the U.S., design and deliver a variety of world-class products that enable our clients to engage with and retain their employees. By listening to client feedback, analysing results and carrying out our own research, we bring everything together to deliver fantastic features that make the world a better place to work.

From liaising with Employee Support to working closely with our sales, marketing and client success teams, we’re involved at every stage of the product development and enhancement process. Our approach is based on simplicity and accessibility, so we’re constantly challenging the way things are done because we always believe we can be better.

Join us and you’ll find an open, friendly and collaborative team who trust each other to push the boundaries and do the right thing – for RG, and for our clients.

Intro - Product - Reward Gateway

Our Product teams


Product Usability team

We’re the bridge between our users and the technology, ensuring that we continue to design and deliver world-class products. How? By researching, analysing, creating and testing prototype products to make sure that they’re intuitive, accessible and easy to use. In short, we’re responsible for the ‘human’ element in our products that solve our clients’ challenges and engage their employees.


Product Management team

We’re a global team that’s constantly defining, crafting and launching innovative new products and improvements to keep RG ahead of the market. Working with clients, we define how RG can add value to an employee engagement strategy and bring those products to life. We then work with RG teams to make sure they all understand what we’re offering and their role in creating a fantastic employee engagement platform.

What you'll be working on

Designing world-class products

You’ll be designing intuitive, high quality, accessible products.

Testing usability

As part of the design process, you’ll be testing prototypes and feeding back on their performance.

User research

To create the most usable products and services, you’ll gather feedback from a range of employees in our client base.

Owning a product

As a Product Manager, you’ll be the key source of knowledge on your particular product or service.

Leading improvements

We’re always looking for better ways to do things, so you’ll be behind major enhancement projects.

Developing your career - Product - Reward Gateway

Developing your career

We aim to make the world a better place to work for you, as well as for our customers. So, we’ll make sure you have access to all the opportunities you need to develop your skills and product knowledge. From day one, we’ll make sure you have the support you need to get fully up to speed on our products and way of working.

This starts with assigning you a mentor who can give you advice and guidance on how to develop your knowledge and point you in the right direction to get any specialised training you may need. You’ll find an open and friendly environment, where people are always happy to share their product knowledge and expertise. So you’ll have plenty of opportunities for learning on the job, from highly experienced colleagues.

Meet some of the team

“I joined RG as a Graphic Designer, but just six months later I joined the Product department. I attended conferences and courses that helped me to acquire new skills and prepared me to coach and manage people. The people at RG are always there if you need their help and support. They make the company's culture and values live."

Lazar Bosakov

Senior Product Designer, Plovdiv, Bulgaria

Lazar Bosakov-2

“I’ve learned a lot at RG. Since I started here I’ve gained a lot of qualifications and valuable work experience. I have also met many good friends at RG and I enjoy working with my current teammates and colleagues. The way we work together, accomplish things, and celebrate success make it a great place to work."

Asen Varsanov

Information Security Consultant, Plovdiv, Bulgaria

Asen Varsanov

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