Associate Product Manager (Junior Product Manager)

Product Management, Sofia/Plovdiv, Full Time, лв.36,000 - лв.40,000 / year

Job Description

In May 2023 Reward Gateway was acquired by Edenred. Edenred is a leading digital platform for services and payments for people at work, connecting 52 million users and 2 million partner merchants in 45 countries via close to 1 million corporate clients.

With our shared missions of ‘Making the World a Better Place to Work' and ‘Enriching connections, For good’, you’ll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people’s daily lives. Our shared mission guides our every action and charts a sustainable path to a better future.

Due to our continued growth and expansion, we are seeking an Associate Product Manager. This is a junior-level role, yet pivotal in its contribution to our mission. The ideal candidate is an individual who thrives in a collaborative environment, has an innate ability to understand user needs, is always curious about market dynamics, and possesses foundational knowledge of business fundamentals.

Key Responsibilities

User Understanding & Feedback Synthesis:
- Participate in user interviews and testing sessions to capture insights and user needs
- Analyse user feedback from various channels, including support tickets and usability tests, to identify patterns and areas for product improvement
- Collaborate with the UX team to convert user feedback into actionable product changes
Market & Competitive Analysis:
- Monitor and report on competitors’ products, highlighting their strengths, weaknesses, and potential opportunities for RG
- Stay updated with industry trends and emerging technologies to ensure RG products are always a step ahead
- Work with the marketing and sales teams to understand the market positioning of RG products
Product Knowledge & Revenue Awareness:
- Gain foundational knowledge of RG’s product suite and how each product contributes to overall revenue
- Collaborate with the sales and finance teams to understand the monetization strategies and revenue streams
Goal Setting & Prioritization
- Assist in setting quarterly Objectives and Key Results (OKRs) for the product team.
- Help in creating and prioritizing user stories, ensuring they align with the product vision and objectives
- Collaborate with senior product managers to manage the scope of product iterations and ensure timely delivery
Continuous Delivery & Performance Analysis:
- Support the engineering and design teams in the product development process, ensuring requirements are clear and feasible
- Monitor product performance metrics and seek guidance in interpreting results to recommend improvements
- Coordinate with the QA team to ensure the product quality meets RG standards
Stakeholder Communication & Collaboration:
- Regularly communicate product updates, plans, and changes to stakeholders, ensuring transparency and alignment
- Collaborate cross-functionally with other departments, including marketing, sales, and customer support, to ensure cohesive product strategies
- Act as the liaison between the product team and external stakeholders, gathering feedback and ensuring mutual understanding
Team Engagement & Contribution:
- Actively participate in all team meetings, ceremonies, and brainstorming sessions, bringing fresh ideas and perspectives
- Collaborate closely with fellow product managers, designers, and engineers to drive innovation
- Advocate for best practices, continuous improvement, and knowledge-sharing within the team
Business Impact & Value Creation
- Understand RG’s value proposition to its clients and end-users, and ensure that products uphold and extend this value
- Identify areas for product improvements or new features that can drive business growth and user satisfaction
- Collaborate with the marketing team to ensure products are promoted optimally and reach the right audience

Skills

A minimum of 1 year of experience in a similar role in a Product or Project Implementation or Research team
A completed Bachelor's degree or a qualification in a relevant field such as Qualitative/Quantitative Research, Business Management, Computer Sciences, Communication, Product Marketing, Project Management, etc.
Awareness and curiosity about product development and the tech industry
An understanding of qualitative and quantitative research methods, especially in understanding user needs and pain points
Initial experience or knowledge of market trends and competitive analysis
Strong verbal and written English communication
Confident to present findings and insights to different audiences
Eagerness to learn and adapt in a fast-paced environment
Basic knowledge of Agile methodologies and tools
Collaborative approach, with the ability to work well in teams and also manage individual responsibilities

The Interview Process

Online interview with the Senior Talent Partner.
Online interview with the Integration Experience Lead and and Head of Platform.
Final interview with a Group Product Manager and Product Director.

Be comfortable. Be you.
We believe that diversity and inclusivity foster innovation. We value each team member's unique perspective and experience, and we are committed to providing an environment where everyone can do their best work.

We hire BETTER.
From perks to people, our BETTER approach to hiring earns us more trust, happier people, and more world-class talent that help us to make the world a better place to work. Find out more about Reward Gateways approach to benefits, equality, talent, technology, and empathy and what you’ll get in return for joining our Mission at rg.co/lifeatrg.

Apply Now

Associate Product Manager (Junior Product Manager)

Product Management, Sofia/Plovdiv, Full Time, лв.36,000 - лв.40,000 / year

Job Description

Key Responsibilities

Skills

The Interview Process

What now?

Other jobs you may be interested in

Can't find what you're looking for?