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Senior Product Manager (Lead)

Product Management, London, Full Time, £80,000 - £100,000 / year

Job Description

At Reward Gateway, we’re driven by our culture and our mission to “make the world a better place to work.” We do this through our products and technology, supporting over 2500 clients and their leaders to connect, recognise and engage with their people.
Our products include:
  • Smart Spending: one of the world’s most successful employee discount programmes with over $1 billion annual spend at over 1500 retail partners
  • Recognition & Reward: where over 3 million moments of recognition are shared, celebrated and redeemed each year
  • Smart Pay: our streamlined, user-friendly platform which consolidates and automates payroll benefit applications
Your role in our Mission:
As a hands-on product leader you'll be given independence in building a vision and strategy for our Reward & Recognition product that follows our platform strategy and creates outstanding value for our clients and users. You will build trust and confidence amongst the teams to execute on the product strategy, and balance your multiple competing priorities in a relentless pursuit of achieving the most user centered and frictionless experiences.

Key Responsibilities

  • Communicate the R&R strategy, plan, trade-offs, and progress regularly.
  • Resolve dependencies critical to success by working with your peers and other teams.
  • Leading an agile team, including backlog grooming, triage, prioritization, documentation, and cross-functional coordination.
  • Coach your team members and bring about continuous collective improvement through a desire to be better every day.
  • Defining the scope of development for new features and ongoing improvements.
  • Writing user stories and defining acceptance criteria.
  • Building and maintaining a balanced backlog, working with lead engineers to prioritize work in alignment with business goals.
  • Working with other Managers to establish a product roadmap in line with the company strategy.
  • Using product data and usage analytics to plan, measure, and improve the product with every iteration.
  • Define appropriate metrics to measure progress against each objective and set clear targets that enable you to measure improvement as you constantly 'strive for better'.


  • A strong product management background with experience in AI/ML/Data solutions.
  • Experience working in B2B or B2C product tech environments.
  • Experience using business strategy, market insight, user problems, data and stakeholder demand into a detailed product roadmap.
  • Strong user awareness with excellent problem solving and analytical skills.
  • An ability to define the best measures of success and keeping teams motivated and accountable to meet targets.
  • Ability to evaluate and make recommendations across competing and equally critical business requirements.
  • Strong leadership skills with the ability to influence or challenge partners, stakeholders and leaders whilst building and maintaining meaningful relationships.

The Interview Process

  • Video interview with the Senior Talent Partner.
  • Final interview with the Product Director or Chief Operating Officer and Director of Engineering.
Be comfortable. Be you.
At Reward Gateway, we want all of our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work.
We hire BETTER.  
From perks to people, our BETTER approach to hiring earns us more trust, happier people and more world-class talent that help us to make the world a better place to work. Find out more about Reward Gateways approach to benefits, equality, talent, technology, empathy and what you’ll get in return for joining our Mission at rg.co/lifeatrg.
Apply Now

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