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Job Description
Reward Gateway, together with Edenred, is a global market leader in benefits and employee engagement. We help our clients and their leaders to transform employee experience that will attract, engage, and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more.
With our shared missions of ‘Making the World a Better Place to Work” and ‘Enriching connections, For good’. You’ll be contributing to improving employee engagement and building better, stronger, and more resilient organisations to improve people’s daily lives. Our shared mission guides our every action and charts a sustainable path to a better future.
We have a highly talented team who live up to our shared values, bringing to life “Entrepreneurial Spirit”. We love to “Push the Boundaries” but importantly show “Respect” in how we go about our work. Our “Speak Up” and “Be Human” culture is at the heart of what it is to work with us, and we encourage everyone to bring innovation and ‘Imagination’ to the work they do.
Your Role in Our Mission:
We are seeking an experienced and strategic Senior Salesforce Administrator to architect, administer, and continuously optimize a holistic revenue technology ecosystem, encompassing mainly Salesforce (SFDC) and CPQ but extending to other tools as required/needed.
With our shared missions of ‘Making the World a Better Place to Work” and ‘Enriching connections, For good’. You’ll be contributing to improving employee engagement and building better, stronger, and more resilient organisations to improve people’s daily lives. Our shared mission guides our every action and charts a sustainable path to a better future.
We have a highly talented team who live up to our shared values, bringing to life “Entrepreneurial Spirit”. We love to “Push the Boundaries” but importantly show “Respect” in how we go about our work. Our “Speak Up” and “Be Human” culture is at the heart of what it is to work with us, and we encourage everyone to bring innovation and ‘Imagination’ to the work they do.
Your Role in Our Mission:
We are seeking an experienced and strategic Senior Salesforce Administrator to architect, administer, and continuously optimize a holistic revenue technology ecosystem, encompassing mainly Salesforce (SFDC) and CPQ but extending to other tools as required/needed.
Key Responsibilities
- Define and evolve a unified technology blueprint that connects SFDC and CPQ
- Own SFDC configuration, security, release management, and user lifecycle processes.
- Enforce data integrity, field-level security, sharing rules, and process automation (flows, triggers) that scale with the business.
- Lead the implementation, enhancement, and support of the CPQ engine—managing product catalogue, pricing rules, quote templates, contracts, and renewals.
- Optimize quote-to-cash workflows for speed, accuracy, and compliance.
- Architect and monitor robust integrations (APIs, middleware) ensuring real-time or near-real-time data flow between all revenue-critical systems.
- Collaborate with BI/analytics teams to design dashboards and reports that surface actionable KPIs-pipeline health, forecasting accuracy, deal velocity, churn risk.
- Proactively identify operational bottlenecks and champion process redesign using best practices
- Pilot automation, AI, and advanced workflow solutions to reduce manual effort and increase data accuracy.
- Mentor technical administrators, developers, and analysts-fostering a culture of ownership, curiosity, and continuous learning
Skills
- 5+ years’ experience of administering and configuring Salesforce (objects, security, automation) in enterprise or high‑growth environments
- Hands‑on experience of Salesforce CPQ (product catalogue, pricing rules, quote templates, renewals)
- Expertise in integrations and APIs
- Strong data modelling and governance skills to ensure a single source of truth (master data, ETL, dedupe, data quality)
- DevOps proficiency for Salesforce (CI/CD, sandbox strategy, change sets, automated testing, release management)
- Advanced Salesforce automation & ideally some development: declarative automation (Flows, Process Builder) and programmatic (Apex, triggers, test classes)
- Strategic, ecosystem‑level thinker who maps business goals to end‑to‑end system solutions and multi‑quarter roadmaps
- Skilled at cross‑functional collaboration and change management (requirements workshops, stakeholder alignment, training, documentation)
- Excellent communicator and mentor
- Ideally will have exposure to designing and maintaining multi‑system RevOps architecture (SFDC ↔ martech ↔ ERP/billing ↔ support ↔ data warehouse)
- Ideally will have SFDC Certifications
The Interview Process
- 30-minutes' video call interview conversation with a member of the Talent Acquisition Team
- 30 minutes conversation with the Global Revenue Operations Director |
- 30 minutes conversation with the Head of CRM
- 45 minutes presentation to the Global Revenue Operations Direct & the Head of CRM
At Reward Gateway, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate.
Be comfortable. Be you.
We want all of our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work.
We hire BETTER.
Find out more about our approach to benefits, equality, talent, technology, and empathy and what you’ll get in return for joining our Mission at rg.co/lifeatrg.
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