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Job Description
Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions.
Guided by our shared missions - ‘Making the World a Better Place to Work’ and ‘Enriching Connections, For Good’ - we’re committed to transforming workplaces and improving people’s daily lives.
Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives.
Your Role in our Mission:
An opportunity has become available for a PHP Engineering Lead - Surveys to join our engineering organisation. In this role, you will guide engineers through complex technical decisions, contribute to design reviews, and create alignment across teams, balancing long-term technical strategy with the realities of short-term delivery. You will manage team performance, support career development, and work closely with Heads of Engineering and Product teams to ensure reliable, high-quality delivery.
This role sits within our Surveys team, which measures the thing our whole platform exists to move: how engaged people are at work. The team is both a product team and an insights team. On the product side, we build the customisable surveys product that lets Clients gather feedback directly from their employees, from eNPS and Engaged Index surveys through to bespoke surveys and polls. On the insights side, we turn the resulting data into engagement insights Clients can act on. A PHP Engineering Lead you will guide the team across both halves of that mission, helping shape a product and a data capability that gives Clients the clearest available measure of engagement and the evidence to prove the value their platform creates.
Location & Contract Type: This is a hybrid role that would require presence in our Sofia or Plovdiv office at least twice per week, as agreed.
This role sits within our Surveys team, which measures the thing our whole platform exists to move: how engaged people are at work. The team is both a product team and an insights team. On the product side, we build the customisable surveys product that lets Clients gather feedback directly from their employees, from eNPS and Engaged Index surveys through to bespoke surveys and polls. On the insights side, we turn the resulting data into engagement insights Clients can act on. A PHP Engineering Lead you will guide the team across both halves of that mission, helping shape a product and a data capability that gives Clients the clearest available measure of engagement and the evidence to prove the value their platform creates.
Location & Contract Type: This is a hybrid role that would require presence in our Sofia or Plovdiv office at least twice per week, as agreed.
Key Responsibilities
Lead and develop a high-performing engineering team
- Monitor individual and team performance and promote accountability
- Support hiring, onboarding and continuous development of engineers
- Drive predictable Agile delivery and support effective planning
Shape and contribute to architecture strategy
- Support the transition toward microservices and event driven patterns
- Maintain clear architectural documentation and architectural decision records
- Participate in architecture reviews and cross team planning
Ensure high-performance and scalable engineering
- Define, measure and report on platform performance KPIs
- Guide teams in designing scalable, resilient backend systems
- Support performance investigations and platform optimisation efforts
Lead API design, governance, and documentation
- Define and champion consistent API design principles
- Oversee the governance of API changes, versioning and documentation quality
- Ensure APIs are discoverable, well-structured and reliable
Drive security excellence
- Establish and maintain a security-first culture across engineering teams
- Lead threat modelling exercises and coordinate vulnerability remediation
Champion quality assurance and testing standards
- Promote shared ownership of quality, encouraging teams to build robust automated testing
- Ensure test coverage, test reliability and continuous improvement of testing practices
Reduce technical debt and drive system optimisation
- Lead refactoring and modernisation initiatives
- Prioritise and track improvements to system health
- Promote best practices in performance tuning, code quality and maintainability
Improve engineering efficiencies through frameworks and tooling
- Participate in decisions on new frameworks, tooling and engineering approaches
- Standardise tooling and processes across teams
- Look for opportunities to improve development workflows and reduce friction
Strengthen documentation and reporting standards
- Define documentation guidelines and ensure they are followed
- Implement structured incident reporting and post incident review processes
- Promote clear, accessible documentation as part of engineering culture
Skills
- Solid and proven experience as a Lead PHP Engineer with experience in a technical leadership role
- Experience with PHP and MySQL is essential
- Proven team management and leadership skills
- Experience with OOP concepts and SOLID principles
- Experience with Unit and Integration testing
- Experience with design patterns
- A good understanding of building and operating cloud-based microservices
- Excellent interpersonal and communication skills
- Strong problem-solving, critical thinking, and analytical skills
- Experience with Python, React, Typescript, Elasticsearch and AWS is desirable but not essential
- Scrum certification is advantageous but not essential
- Agile experience is desirable but not essential
The Interview Process
- Screening interview with the Talent Acquisition Partner
- First Stage interview with Engineering Leads
- Final Stage technical interview with the Head of Engineering and an Engineering Lead
At Reward Gateway, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate.
Be comfortable. Be you.
We want all our employees to feel comfortable expressing their passion, creativity, and individuality at work. We value diverse cultures, backgrounds, and experiences, as we believe that diversity drives innovation. Join our community, express yourself, and help us make the world a better place to work.
Be comfortable. Be you.
We want all our employees to feel comfortable expressing their passion, creativity, and individuality at work. We value diverse cultures, backgrounds, and experiences, as we believe that diversity drives innovation. Join our community, express yourself, and help us make the world a better place to work.
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