Job Description
Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions.
Guided by our shared missions - ‘Making the World a Better Place to Work’ and ‘Enriching Connections, For Good’ - we’re committed to transforming workplaces and improving people’s daily lives.
Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives.
Your Role in our Mission:
The Director of Strategic Partnerships owns the full partnership strategy for Reward Gateway | Edenred in the UK.
You will build, scale, and optimise a partner ecosystem that enhances client value, strengthens our product offering, and drives sustained commercial growth.
This role leads all partnership functions - Channel, Benefits & Reward, Partner Success, and Partner Operations, ensuring alignment with commercial strategy and the wider Project Comet operating model. You will work cross-functionally with Product, Marketing, Sales, and Client Success to embed partnerships into our GTM, proposition, and client experience.
As Director of Strategic Partnerships, you will:
You will build, scale, and optimise a partner ecosystem that enhances client value, strengthens our product offering, and drives sustained commercial growth.
This role leads all partnership functions - Channel, Benefits & Reward, Partner Success, and Partner Operations, ensuring alignment with commercial strategy and the wider Project Comet operating model. You will work cross-functionally with Product, Marketing, Sales, and Client Success to embed partnerships into our GTM, proposition, and client experience.
As Director of Strategic Partnerships, you will:
- Design and execute a strategic partnership model that elevates client outcomes and strengthens RG’s competitive position.
- Deepen our presence in priority sectors such as Telco, Finance, Insurance, Retail, Learning & Development, and lifestyle benefits.
- Build a partner ecosystem that delivers value, innovation, and differentiation for all UK clients.
- Strengthen RG’s ability to scale through co-marketing, channel distribution, and joint propositions.
- Ensure partner quality, compliance, and operational excellence reflect our brand and customer commitments.
What’s In It For Me?
A chance to be part of an extremely well established, stable and high growth ‘Unicorn’ SaaS company with over 50 benefits in our employee benefits package, including:
- A flexible holiday plan of up to 40 days per year
- £400 a year Wellbeing Allowance
- Private Medical Insurance
- Allowance for professional development books, E-books, and podcasts
- Contributory pension scheme
- Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands
Click here to see our full suite of benefits and perks dedicated to supporting all aspects of employee wellbeing!
Flexible, Hybrid Working:
Collaboration, connection as a team, and strong internal relationships are part of the “RG Magic” that makes our culture thrive. Our teams work from our Dean Street office two days per week.
Collaboration, connection as a team, and strong internal relationships are part of the “RG Magic” that makes our culture thrive. Our teams work from our Dean Street office two days per week.
Key Responsibilities
Partnership Strategy & Portfolio Leadership
- Define the UK partnership strategy across channels, benefits, and commercial alliances.
- Rationalise and prioritise partners based on customer demand, usage, and commercial potential.
- Identify and onboard high-value partners that strengthen the RG value proposition.
Commercial Ownership
- Own commercial negotiation, partner economics, rebates, margin, and performance reporting.
- Build joint business plans with strategic partners to fuel new business and upsell growth.
- Monitor partner contribution to pipeline, ACV, client adoption, and retention.
Cross-Functional Influence
- Work closely with Sales, CS, Product, and Marketing to embed partnerships across the full customer lifecycle.
- Shape GTM plans where partners enhance proposition, vertical strategy, and client outcomes.
- Represent partnership insights in leadership forums to inform roadmap, pricing, and strategy.
Team Leadership
- Lead a multi-disciplinary partnership team (Channel, Benefits, Partner Success, Operations).
- Build a high-performance culture focused on delivery, accountability, and innovation.
- Develop capability, succession, and strong internal collaboration within the team.
Governance & Risk Management
- Ensure partners meet compliance, data protection, financial, and service-level obligations.
- Oversee risk assessments, contracting, onboarding processes, and operational integration.
- Maintain strong governance frameworks to protect clients, employees, and brand.
Skills
- Proven experience in partnerships, commercial strategy, ecosystem development, or category management.
- Demonstrated experience of successfully leading multi-disciplinary commercial teams.
- Strong commercial and negotiation experience, with a track record of securing high-value partnerships.
- Previous experience working across SaaS, digital marketplaces, financial services, reward/lifestyle benefits, or B2B2C environments (preferred).
- Demonstrable success embedding partnerships into GTM or customer lifecycle programmes.
- Strategic leadership – proven ability to define long-term partnership vision and deliver executional excellence.
- Commercial acumen - financially fluent with strong negotiation capability.
- Cross-functional influencing – demonstrated ability to align Product, Marketing, CS, Sales, and Operations.
- Operational discipline - strong governance, process, and risk management.
- Customer empathy - understands how partnerships shape customer adoption, retention, and value.
- People leadership - builds high-performing teams and strong internal relationships.
The Interview Process
- Screening call with member of the Talent Acquisition Team
- First stage interview with UK Commercial Director
- Take Home Assessment & Final interview with UK Commercial Director & Regional Managing Director
At Reward Gateway | Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate.
Be comfortable. Be you.
We want every employee to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, because we believe diversity drives innovation and makes us stronger. Our approach to hiring and building teams is about more than filling roles - it’s about creating an environment where everyone can thrive, feel supported, and contribute to our mission of making the world a better place to work!
Be comfortable. Be you.
We want every employee to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, because we believe diversity drives innovation and makes us stronger. Our approach to hiring and building teams is about more than filling roles - it’s about creating an environment where everyone can thrive, feel supported, and contribute to our mission of making the world a better place to work!
