Job Description
At Reward Gateway, we’re driven by our culture, our clients and our mission to “make the world a better place to work.” Since 2006, we’ve been right by the side of the world’s most innovative companies and HR leaders, giving them the tools they need to overcome challenges and to connect with their people through our products and solutions. We’re more than 500 strong in four different countries, and we’re constantly growing. Our industry is HR technology, our objective is to increase employee engagement.
Your role in our Mission
An opportunity is available for a Salesforce Administrator who has a keen interest in Salesforce and willingness to join a busy, fast-paced team.
Your role in our Mission
An opportunity is available for a Salesforce Administrator who has a keen interest in Salesforce and willingness to join a busy, fast-paced team.
Key Responsibilities
- Providing day-to-day end-user support such as maintaining and improving workflows, email alerts, custom objects, complex formula fields, page layouts, process builders, flows, assignment rules, and troubleshooting bugs
- Creating and maintaining documentation on business processes, policies, system configuration, Salesforce flows, and training materials
- Managing the platform data security including the design, build, document, test, and deploy enhancements using best practices
- Analyzing business requirements, procedures and providing solutions
- Keeping up to date with Salesforce features and functionality and providing recommendations for process improvements
- Assisting with testing Apex development in a testing environment
- Training users on how to run reports and dashboards to ensure Salesforce meets their needs
- Provisioning new chat channels and supporting them
Skills
- At least 1 year experience in a Salesforce related role providing end-users and/or stakeholders with technical support
- Completed Salesforce certification
- A strong technical desire to work with software and optimise business processes
- An ability to partner closely with stakeholders and work collaboratively
- Excellent English communication skills with sound interpersonal skills
- An analytical mindset, high attention to detail and enjoy operational problem solving
- Ability to work in a high-pressure and busy team
The Interview Process
- A video call with a Talent Acquisition Partner and the Business Operations Manager
- Final interview with the Business Operations Manager and Revenue Ops Director
Be comfortable. Be you.
At Reward Gateway, we want all of our employees to feel comfortable bringing their passion, creativity, and individuality to work. We value all cultures, backgrounds, and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work.
We hire BETTER.
From perks to people, our BETTER approach to hiring earns us more trust, happier people, and more world-class talent that help us to make the world a better place to work. Find out more about Reward Gateway's approach to benefits, equality, talent, technology, empathy, and what you’ll get in return for joining our Mission at rg.co/lifeatrg.
