Job Description

• $290k-$300k OTE consisting of base salary $130k-$140k (depending on experience) + Super + additional $160,000 commission opportunity (uncapped)
• Annual pay reviews
• Genuine pathways for career growth, including Elev8 high-performance programs and tailored Learning & Development initiatives, designed to guide your career in the direction that’s right for you.

• A flexible vacation plan of up to 45 days per year.
• $750 a year wellbeing allowance.
• Membership with Unmind - encompassing therapy, coaching, and proactive wellbeing.
• Appreci8 - an opportunity to gain monetary awards for doing an excellent job.
• Professional development books, E-books, podcasts.
• Additional bonus payments for a number of life events and milestones.
• Employee, friends and family discounts - huge annual $$$ savings across hundreds and hundreds of retail, hospitality, travel, lifestyle brands.

Key Responsibilities

• Manage an existing book of businesses across Australia including many of Australia’s leading organisations
• Proactively partner with our Client Success and Sales teams to qualify and build opportunities to cross sell additional solutions to your portfolio of customers
• Take ownership of key account objectives in collaboration (including quarterly account reviews) with the Customer Success team to establish a strategic and consultative partnership with current clients.
• Manage renewal conversations in partnership with the Client Success team including direct commercial management of renewal discussions and negotiations
• Deliver a consultative sales and service approach with a focus on adding insights aligned to solutions to key business challenges, identified through a detailed discovery process
• Partner with Client Success Managers, Marketing and Sales team to develop a  strategy for your territory and increase upsell lead generation, qualification and conversion
• Deliver quality and consistency in all sales calls, online and face-to-face sales presentations
• Deliver insights and engage clients in meaningful business conversations about solutions to their unique challenges.
• Use storytelling through live platform demonstrations and relevant client case studies to illustrate value and enhance engagement.
• Develop tailored solution-focused documents for cross sell or renewal opportunities  including proposals, executive summaries, RFP/RFI’s and specific prospects demonstration sites, aligned to business challenges
• Collaborate with our Client Success, Marketing and Sales team to demonstrate existing client case studies and implementing strategies to bring the voice of the customer to life throughout the sales process
• Managing your sales funnel with the implementation of strategies to address key friction points and improve momentum and sales conversion rates including developing effective win strategies for each opportunity in your pipeline
• Negotiating commercial and contract terms in conjunction with your Sales Director/Head of Legal
• Being an ambassador for Reward Gateway including representing Reward Gateway at HR events
• Finding opportunities to build out your client network including attending and hosting HR specific events
• Maintain an up-to-date, accurate forecast and pipeline that aligns with RG’s global forecasting standards and guidelines.
• Contributing to a strong Australian and Global Sales culture with a mission to be an extraordinary sales team, aligned to RG’s mission and values

Skills

• Proven capability owning all aspects of the sales cycle with the ability to uncover, qualify, develop and close existing client opportunities specifically in a B2B Enterprise Sales Environment
• Proven success in client retention and expansion of an existing customer portfolio (delivering net revenue retention of your portfolio of 115%+)
• Experience in a consultative sales cycle, including influencing and negotiating with C-suite executives
• Experience forming strong/influential relationships with key stakeholders at the executive and C Suite level and ability to effectively map and grow relationships in Enterprise organisations 
• An experienced storyteller with strong presentation and written communication skills 
• A proven innovator with a strong bias for action and the ability quickly adapt to change in a fast paced environment
• Excellent collaboration skills, with experience working within a team and with cross-functional teams to support and leverage growth
• Demonstrate ‘delight your customer’ with a customer centric focus on building strong, profitable relationships and delivering value
• Demonstrate success ‘owning it’, developing tools and strategies to address sales friction points and increase deal velocity and momentum in longer sales cycles (4+ months)

The Interview Process

• Telephone call with a member of the Talent Acquisition Team 
• 1st stage online interview with the Head of Sales, Australia and either our Sales Director, Australia or our Head of Enterprise Client Success, Australia 
• Take home presentation task
• Final stage in-person, pitch style presentation interview with our Head of Sales and Sales Director, Australia