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Product Manager: Platform

Product Management, London, Full Time

Job Description

At Reward Gateway, we’re driven by our culture, our clients and our mission to “make the world a better place to work.” Since 2006, we’ve been right by the side of the world’s most innovative companies and HR leaders, giving them the tools they need to overcome challenges and to connect with their people through our products and solutions. We’re more than 400 strong in four different countries, and we’re constantly growing. Our industry is HR technology, our objective is to increase employee engagement.
Your role in our Mission
Our mission is to make the world a better place to work and to achieve this mission we need you to be adaptable and be able to multitask. You will be responsible for implementing, maintaining and improving the day-to-day running of one or more of our key products. Being a Product Manager is a multifaceted role which requires you to use different strengths and skills depending on the product you are working on.

Key Responsibilities

  • Leading product management for the Reward Gateway Core Platform, SmartHub and the Reporting / Analytics function, SmartInsights
  • Build and drive the product roadmap for the customer facing reporting and insights tool, SmartInsights, including but not limited to platform dashboards, product based reporting and customer journey reporting
  • Work closely with customers to understand the metrics and product usage that is important to them and that they want to be able to easily access
  • Create buy-in for the analytics product vision both internally and with key external partners
  • Deliver analytics products, data instrumentation, insights generation and data modeling for both internal and external partners
  • Own the product roll-outs to ensure all aspects (including security, infrastructure, etc.) are understood and met before a feature is defined as done
  • Understanding business and market requirements and translating them into technical specifications that the development team clearly understands
  • Ensuring the correct technical documentation is created and available
  • Work with other product managers to ensure new standards and framework adaptation is high


  • Experience in launching real-time systems and models to report KPIs
  • Domain experience of reporting, data visualisation and data engineering
  • Strong analytical abilities and attention to detail
  • Experience working as part of a Product or Engineering team
  • Experience or an understanding of agile methodologies
  • Passionate about building world class customer experiences
  • Strong communication, influencing and stakeholder management skills.
  • A collaborative approach to product management and comfortable communicating. with a variety of technical and non-technical partners across the organisation

The interview process

  • Telephone interview with someone for our Talent Acquisition Team
  • Video Interview with a Product Manager and Director of Engineering
  • Final Interview with a Senior Product Manager and the Product Director
Apply Now

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