Job Description
Reward Gateway, together with Edenred, are a global market leader in benefits and employee engagement. We help our clients and their leaders to transform employee experience that will attract, engage and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more.
With our shared missions of ‘Making the World a Better Place to Work” and ‘Enriching connections, For good’. You’ll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people’s daily lives. Our shared mission guides our every action and charts a sustainable path to a better future.
We have a highly talented team who live up to our shared values, bringing to life “Entrepreneurial Spirit”. We love to “Push the Boundaries”, but importantly show “Respect” in how we go about our work. Our “Speak Up” and “Be Human” culture is at the heart of what it is to work with us, and we encourage everyone to bring innovation and ‘Imagination’ to the work they do.
Your Role in Our Mission
To achieve our mission, we need to keep People at the heart of what we do and empower our people to do their best work by creating a safe and supportive environment, leading with empathy, listening to understand, open & honest communication, knowledge sharing, and expert advice. As one of our People Ops Specialists, you will be improving the experience of our people through best-in-class administrative support, information to employees in relation to their employment, and working with the various people systems and tools that we use to input and access people data and analytics.
With our shared missions of ‘Making the World a Better Place to Work” and ‘Enriching connections, For good’. You’ll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people’s daily lives. Our shared mission guides our every action and charts a sustainable path to a better future.
We have a highly talented team who live up to our shared values, bringing to life “Entrepreneurial Spirit”. We love to “Push the Boundaries”, but importantly show “Respect” in how we go about our work. Our “Speak Up” and “Be Human” culture is at the heart of what it is to work with us, and we encourage everyone to bring innovation and ‘Imagination’ to the work they do.
Your Role in Our Mission
To achieve our mission, we need to keep People at the heart of what we do and empower our people to do their best work by creating a safe and supportive environment, leading with empathy, listening to understand, open & honest communication, knowledge sharing, and expert advice. As one of our People Ops Specialists, you will be improving the experience of our people through best-in-class administrative support, information to employees in relation to their employment, and working with the various people systems and tools that we use to input and access people data and analytics.
Key Responsibilities
- Manage processes encompassing the employee lifecycle - onboarding, role changes and promotions, offboarding, and other
- Support with people documentation - contracts, offer letters, and other
- Handling day-to-day inquiries and answering a range of people-related questions from employees and Managers
- Administration of all levels of benefit offering (introduction, enrolment/application set-up, data reporting) across the group
- Support with people systems management, producing data and reporting using different systems
- Support with all technical aspects of people processes including administration and maintenance of internal and external systems that host employee benefits
- Maintain and update employee records in the HRIS and ensure records are always up to date
- Managing the administration of employees' leave requests; holidays, sickness, unpaid, parental, and volunteering
- Participate in HR projects aimed at improving processes and employee experience.
- Partner with and support Managers and Leaders to implement people programmes and projects
- Partner with the wider People team to implement our people strategy and strategic objectives (rg.co/peoplestrategy)
- Flexible but regular attendance in the office will enable you to collaborate with the team and get to know other teams and understand their ways of working.
Skills
- This is a junior level role and previous experience in HR administration or a similar role would be considered an advantage but is not mandatory
- Excellent verbal and written skills in both Bulgarian and English languages
- A keen eye for detail and good analytical skills (we process a lot of data)
- Ability to meet deadlines and manage competing priorities
- Well-organised and self-disciplined
- Proficient computer user (Excel, Pivot, Google Sheets, Docs, etc) and confident in testing and implementing new tools and systems to optimise processes and improve the employee experience
- Able to work as part of a team and build long-term relationships with stakeholders
- Confident in working with stakeholders at all levels
The Interview Process
- Telephone interview with a Talent Acquisition Partner
- At-home assessment
- Virtual Interview with the People Operations Manager, People Ops Specialist and Head of Design
Be comfortable. Be you.
At Reward Gateway, we want all of our employees to feel comfortable bringing their passion, creativity, and individuality to work. We value all cultures, backgrounds, and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community, and help us Make the World a Better Place to Work.
We hire BETTER.
From perks to people, our BETTER approach to hiring earns us more trust, happier people, and more world-class talent that helps us to make the world a better place to work. Find out more about Reward Gateway's approach to benefits, equality, talent, technology, empathy, and what you’ll get in return for joining our Mission at rg.co/lifeatrg.
At Reward Gateway, we want all of our employees to feel comfortable bringing their passion, creativity, and individuality to work. We value all cultures, backgrounds, and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community, and help us Make the World a Better Place to Work.
We hire BETTER.
From perks to people, our BETTER approach to hiring earns us more trust, happier people, and more world-class talent that helps us to make the world a better place to work. Find out more about Reward Gateway's approach to benefits, equality, talent, technology, empathy, and what you’ll get in return for joining our Mission at rg.co/lifeatrg.
