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Implementation Analyst

Implementation, London, Fixed Term Full Time, £30,000 / year

Job Description

Together Edenred and Reward Gateway bring a unique and differentiated value proposition at scale to the market, by providing leading end-to-end employee services, from digital employee benefits, employee savings, recognition and rewards programmes, to well-being and corporate social animation solutions.

With our shared missions of ‘Making the World a Better Place to Work” and ‘Enriching connections, For good’. You’ll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people’s daily lives. Our shared mission guides our every action and charts a sustainable path to a better future.

Your Role in our Mission
As an Implementation Analyst, you will work on an 9 month fixed term contract as part of our Client Delivery Team on implementation or renewal projects for all Edenred products and solutions. You will also provide support for employee benefits including Flexible Benefits and Total Reward Statements. You will play a fundamental role in the system(s) configuration, initial data loads, testing and resolution of any identified issues.

What’s In It For Me?
A chance to be part of an extremely well established, stable and high growth ‘Unicorn’ SaaS company with a Glassdoor employer rating of 4.9 out of 5.

Over 50 benefits in our employee benefits package including: 
  • A flexible holiday plan of up to 40 days per year
  • £400 a year Wellbeing Allowance
  • Unlimited professional development books, E-books, podcasts
  • Substantial bonus payments for a number of life events including pet adoption, wedding/civil ceremony, new family, retirement
  • Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands

Key Responsibilities

  • Project management, in line with Edenred project methodology. 
  • Work with and support key stakeholders in the implementation of new clients. 
  • Collaboratively work with teams across the business to enhance and promote Edenred products and solutions.
  • Creation and maintenance of process and data templates to manipulate incoming data files.
  • Creation of data transformation packages to create uploads, datasets, reports, data files and management information.
  • System testing and support for implementation and renewal projects.
  • System documentation to a level that allows others to support or handle subsequent projects for clients.
  • Day-to-day support to the wider Client Delivery team in management of clients.


We value ‘solution-seekers’, rather than ‘problem spotters’ and we love a positive attitude - people who want to make the most of every day and situation with a belief that we can always find ways to do things better. And people who see the positives in others. We always appreciate a good sense of humour and vibrant energy. Ideally you will possess these attitudes by the bucket-load and also be:

  • A self-starter who is comfortable with working in a fast-paced, ‘let’s do it’ environment - someone who takes pride in their work and shows ownership in their activity
  • A great team-player and enjoy working with others to achieve exceptional team results
  • Comfortable working in a fast paced, ‘let’s do it’ environment, ensuring good productivity and high-quality output through strong structure and team play
  • Highly organised with ability to multi- task across several developments and tasks 
  • Able to clearly communicate and have great interpersonal skills with an ability to work with all functions in an organisation, with exceptional attention to detail
  • Confidence in working with and understanding data
  • Good knowledge of Microsoft Office products, especially Excel
  • Ability to work accurately, consistently and in a timely manner
  • Commitment to quality and customer service
  • Proven ability to work under pressure and as part of a team 

The Interview Process

  • Telephone screening call with our Senior Talent Acquisition Partner
  • Interview with Head of Client Delivery
We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate.

Be comfortable. Be you.
At Reward Gateway, we want all of our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work.

We hire BETTER. 
Find out more about Reward Gateways approach to benefits, equality, talent, technology, empathy and what you’ll get in return for joining our Mission at rg.co/lifeatrg.
Apply Now


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