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Junior Support Specialist Overnight Support

Client Support, Plovdiv, Full Time, лв.17,400 - лв.18,000 / year

Job Description

At Reward Gateway, we’re driven by our culture, our clients and our mission to “make the world a better place to work.” Since 2006, we’ve been right by the side of the world’s most innovative companies and HR leaders, giving them the tools they need to overcome challenges and to connect with their people through our products and solutions. We’re more than 400 strong in four different countries, and we’re constantly growing. Our industry is HR technology, our objective is to increase employee engagement.

Your Role in Our Mission

We’re looking for a super enthusiastic and hard working person to join the overnight team in our busy global support centre in Plovdiv. If you wish to work in this ambitious and growing team, you’ll need fluent spoken and written English, be results driven, have a flexible can-do attitude and be able to work well under pressure.

Key Responsibilities

  • Outstanding help and support to our clients and their employees across the globe
  • A warm and friendly telephone manner
  • Accurate and well-written answers to incoming queries
  • Fast resolution to queries and problems


  • Bright, positive and self-motivated
  • 100% focused on delighting customers
  • Quick to learn, excited to learn and willing to invest personal time and energy in learning
  • Flexible with the ability to work independently and as part of a team
  • Strong interpersonal, written and verbal communication skills
  • Flexible working time and work in shifts during the evening / night

The interview process

  • Telephone Interview with our recruitment team
  • Video call interview with the hiring team
  • Final in person interview with a senior member of the team
Be comfortable. Be you.
At Reward Gateway, we want all of our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work.

Apply Now


Floor 3
Kamenista Office Park
59 Iztochen Blvd
4000, Plovdiv

Visit our Plovdiv office

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