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Junior Support Specialist Overnight Support

Client Support, Plovdiv, Full Time, лв.20,280 / year

Job Description

Since 2006, we’ve helped the most innovative companies and HR leaders transform the employee experience to attract and retain top talent through employee benefits, strategic reward and recognition, wellbeing, and much more.
Across the globe, over 600 of us work together to make the world a better place to work. As an ambitious, fast-growth, private-equity backed, HR Tech SaaS company we’re flexible, inclusive, and keen to meet talented individuals who are passionate about positively impacting the future of work.

Your Role in Our Mission

We’re looking for a super enthusiastic and hard-working person to join the overnight team in our busy global support centre in Plovdiv. If you wish to work in this ambitious and growing team, you’ll need fluent spoken and written English, be results driven, have a flexible can-do attitude and be able to work well under pressure.

Key Responsibilities

  • Outstanding help and support to our clients and their employees across the globe
  • A warm and friendly telephone manner
  • Accurate and well-written answers to incoming queries
  • Fast resolution to queries and problems

Skills

  • Bright, positive and self-motivated
  • 100% focused on delighting customers
  • Quick to learn, excited to learn and willing to invest personal time and energy in learning
  • Flexible with the ability to work independently and as part of a team
  • Strong interpersonal, written and verbal communication skills
  • Flexible working time and work in shifts during the evening / night

The Interview Process

  • Telephone Interview with our recruitment team
  • Short test to complete prior to Video call interview
  • Video call interview with our Support Team Managers
Be comfortable. Be you.
At Reward Gateway, we want all of our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work.

We hire BETTER.

From perks to people, our BETTER approach to hiring earns us more trust, happier people, and more world-class talent that help us to make the world a better place to work. Find out more about Reward Gateway’s approach to benefits, equality, talent, technology, empathy, and what you’ll get in return for joining our Mission at rg.co/lifeatrg.


Apply Now

Plovdiv

Floor 3
Kamenista Office Park
59 Iztochen Blvd
4000, Plovdiv
Bulgaria

Visit our Plovdiv office

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