Job Description
Since 2006 we’ve helped the most innovative companies and HR leaders transform the employee experience to attract and retain top talent through employee benefits, strategic reward and recognition, and much more. Across the globe, over 700 of us work together to make the world a better place to work. As an ambitious, hyper growth SaaS company, we're the first to achieve “Unicorn” status within the HR Tech sector and are keen to meet individuals who are passionate about positively impacting the future of work.
What’s In It For Me?:
A chance to be part of an extremely well established, stable and high growth ‘Unicorn’ SaaS company with a Glassdoor employer rating of 4.9 out of 5.
Over 50 benefits in our employee benefits package including:
What’s In It For Me?:
A chance to be part of an extremely well established, stable and high growth ‘Unicorn’ SaaS company with a Glassdoor employer rating of 4.9 out of 5.
Over 50 benefits in our employee benefits package including:
- A flexible vacation plan of up to 40 days per year
- £400 a year Wellbeing Allowance
- Unlimited professional development books, E-books, podcasts
- Generous bonus payments for a number of life events including pet adoption, wedding/civil ceremony, new family, retirement.
- Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands
Flexible, Hybrid Working
The office is for you to use as much as you like, as a minimum our UK Implementation team works from our Tottenham Court Road office at least 2 days per week.
The office is for you to use as much as you like, as a minimum our UK Implementation team works from our Tottenham Court Road office at least 2 days per week.
Key Responsibilities
We need you to wow our customers by taking the flexible benefits implementation process to a whole new level. Acting as a subject matter expert whilst developing new and innovative ways of bringing our clients’ programmes to life and exciting every single one of their employees.
Core Duties:
- Conduct detailed consultative discovery. Gather the technical requirements from a prospect to ensure the engineering and implementation teams understand the scope of works required and can provide timeframes for key project deliverables and can deliver a project delivery plan
- Partner with Sales and Client Success to qualify Flexible Benefits opportunities, to ensure alignment between the scope of requirements and Reward Gateway capabilities
- Work with the Sales, Client Success, Engineering, Security and Implementation teams to develop a proposed solution, ensuring that all proposed solutions matches the design and delivery capabilities of the technology
- Be the subject matter expert on Reward Gateway product sets and solutions, including current and future functionality, supporting both Reward Gateway employees and clients
- Be the subject matter expert on Flexible Benefits, providing consultation on standard methodology benefits structures to internal and external partners
- Find opportunities for product improvements, features and functionality
- Utilise your understanding of Reward Strategies and benefits structures to support internal and external partners in solution design
- Project and partner management of the entire end to end flexible benefits implementation process from sales to launch
- Ongoing implementation support after launch for outstanding Client programmes
- Training and seamless transition of programme to Client Success Manager & Client Support Teams
- Managing, project planning and delivering the implementation of new Client programmes
- Collaborating closely with Project Team for special projects
- Anticipating and handling Client enquiries efficiently
Skills
- Experience of implementing Flexible Benefits programmes
- Ability to act as a Flexible Benefits subject matter specialist
- A good awareness of UK pay and benefit legislation
- Proven successful client-facing and project management experience
- Strong interpersonal, written and verbal communication skills
- Superb interpersonal skills and attention to detail
- The ability to react and respond quickly and effectively
- Ability to work with sophisticated and high volume data
The Interview Process
- Telephone interview with a member of our Talent Acquisition Team
- Video Interview with our Head of Implementation & our Director of Solutions Delivery
- Final stage interview with our Enterprise Lead Consultant and our Head of Corporate & Enterprise Client Success in our London office
Be comfortable. Be you.
At Reward Gateway, we want all of our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work.
We hire BETTER.
Find out more about Reward Gateway's approach to benefits, equality, talent, technology, empathy and what you’ll get in return for joining our Mission at rg.co/lifeatrg.
