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Director of Operations

Leadership, Boston, Full Time, $180,000 - $200,000 / year

Job Description

Since 2006 we’ve helped the most innovative companies and HR leaders transform the employee experience to attract and retain top talent through employee benefits, strategic reward and recognition, and much more. Across the globe, over 700 of us work together to make the world a better place to work. As an ambitious, fast-growth, private-equity-backed, HR Tech SaaS company we’re flexible, inclusive, and keen to meet individuals who are passionate about positively impacting the future of work.

Your Role in Our Mission
Our mission is to make the world a better place to work and to achieve this mission we need a Director of Operations who will take charge of the company's day-to-day operations. You are a highly analytical leader, someone who thinks strategically and can dive deep into challenges to get things done. The area of responsibility for this role is very wide and requires thorough knowledge of various company processes.

Key Responsibilities

  • Develop and implement operational strategies that align with the company's overall goals and objectives
  • Manage department leaders of sales and client success, providing guidance and support to ensure they are meeting performance targets 
  • Work closely with the Managing Director to identify potential M&A opportunities, conduct due diligence, and develop integration plans
  • Continuously monitor and analyze operational metrics to identify areas for improvement and make data-driven decisions to improve efficiency and effectiveness
  • Plan, implement, evaluate, and forecast budgets and costs to achieve financial objectives


  • Strong financial management experience - planning, forecasting, and business analysis
  • Experience with mergers and acquisitions, including due diligence and integration planning
  • 5+ years of relevant experience in a senior leadership role, preferably in technology with the ability to motivate and inspire a team to achieve their goals 
  • Excellent analytical, decision-making, and problem-solving skills
  • Proven communication and interpersonal skills, with experience communicating and working effectively at all levels
  • Advanced knowledge of Excel and Salesforce
  • Passion for technology and scaling businesses
  • Sense of urgency in driving for results and delivering on commitments

The Interview Process

  • Telephone call with a member of the Talent Acquisition Team 
  • First stage interview with Sales Director and VP of Sales
  • Assessment Stage with US Director of Client Success and Managing Director
  • Meeting with our CEO

Be comfortable. Be you.
At Reward Gateway, we want all of our employees to feel comfortable bringing their passion, creativity, and individuality to work. We value all cultures, backgrounds, and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community, and help us Make the World a Better Place to Work.
We hire BETTER.  
From perks to people, our BETTER approach to hiring earns us more trust, happier people, and more world-class talent that helps us to make the world a better place to work. Find out more about Reward Gateway's approach to benefits, equality, talent, technology, empathy, and what you’ll get in return for joining our Mission at rg.co/lifeatrg.
Apply Now


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141 Tremont Street

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