Our Plovdiv office not only supports and celebrates how we work but also who we are. It is home to our fabulous Support teams, Finance Operations, a big part of the People Team, Product teams, Client Design and Retail Support. It’s a busy, buzzing office that never closes! There’s a constant chatter of people on the phone and instant chat helping clients with their day-to-day needs and enabling employees to make the most of the benefits and discounts on offer to them.
We wanted them to feel comfortable, yet make best use of their space available, where the focus is on enabling our RG People to do their best work and feel at home while doing so. As you enter the door, you’ll be greeted by Ivelin Indzhov, RG Experience Manager, there to ensure that every visitor to the office has a great time with us.
If we’re not working in the office, you’ll most likely find us working from home. Reward Gateway provides everyone with desk, chair and laptop accessories for their home workspace to ensure that our people are set up for a successful day at work wherever they are.
In 2016, we introduced RG Work Modes - our activity-based model of where to work for the task you have at hand. With over 75 different activities powering our Mission, we found eight common themes that enable these activities to succeed and called these our Work Modes. These modes were created through workshops where we researched, listened and spent a lot of time learning about our employee’s existing work behaviours and habits.
This was followed by the four-year development and enhancement of our office spaces which would support these work modes and enable our employees to thrive. This process gave us a deeper, more rounded understanding of how to truly make Reward Gateway a better place to work by expanding our workspace to a hybrid of home, office and wherever you find yourself best able to do the work you need to focus on at any time.Download our Work Mode Guide
We love to Delight our Customer. What do we mean by that? Check out this video, created by some of our Design Team members, for more.