Based in Plovdiv, Bulgaria, our Client Support teams give clients the best possible levels of service and support, by making sure they have the tools they need to engage their employees. That means we offer 24 hour support, five days a week, for clients in the UK, Ireland, U.S., Australia and Canada to help them run their employee programmes by giving them fantastic service.
Join us and you’ll find a warm, friendly environment where everyone feels included. It’s an atmosphere that encourages collaborative working to give clients outstanding service and help them deal with any issues. That means it’s a busy, energetic office, as we work as a team to support our clients - so, the unlimited supply of free coffee and snacks definitely helps!
We aim to make the world a better place to work for you, as well as for our customers. So, we’ll make sure you have all the tools you need to excel, together with a range of outstanding training opportunities. From training in Business English, to ongoing opportunities to develop your customer service skills, you’ll enjoy the chance to build on your existing knowledge.
Client Support is a great place to develop your problem-solving and communication skills, with plenty of opportunities for on-the-job learning. We’ll also give you technical training in all our products and services, with regular refresher courses as we continue to update them. With an established mentorship programme, as well as a supportive team around you, you’ll have all you need to develop a successful and rewarding career.
Dimitar Kondakov
“When I started, I was attracted by the opportunity to help people, but I stayed because of the culture, the values, the mission and the dynamic and friendly environment. I’ve had the opportunity to work on projects with people with different backgrounds and knowledge levels. Thanks to the amazing team work environment I learned a lot and improved my skills."
Georgi Prisadnikov
“The company culture and values have really helped me grow, in both my personal and professional life. Specifically, our ‘Be Human’ value has had the biggest impact on me. Viewing every client, colleague or friend as another human being with their own accomplishments, problems, issues and life stories has completely changed the way I approach other people, both at work and in my personal life."
