Junior Support Specialist in Client Support

Client Support, Plovdiv, Full Time, лв.16,900 / year

Job Description

Our mission is to make the world a better place to work and to achieve this mission we’re looking for a super enthusiastic and hard-working person to join our mission to make the world a better place to work. The position is part of our global support center in Plovdiv.
To achieve this mission we also need you to deliver operational and technical support for all Reward Gateway UK clients and programs at the highest level of client service.

Key Responsibilities

Outstanding help and support to our UK clients and their employees across the globe
Accurate and well-written answers to incoming queries
Fast resolution to queries and problems
Develop product knowledge and be on top of technical, industry changes, social media developments, HR trends, current legislation, and employee engagement best practices
Create relationships with other Reward Gateway teams

Skills

Fluent written and spoken English
Forward thinking, positive and self-motivated
Customer-focused approach with strong interpersonal skills
Confident computer user including navigating websites and online software
You should be highly organised with great attention to detail and able to evaluate and prioritise customer demands
Excited to learn new things and willing to invest personal time and energy in improvement
Flexible with the ability to work independently and as part of a team

The Interview Process

Telephone call with a member of the Talent Acquisition Team
Short test to complete before the video interview
Online interview with the Client Support Team Managers

Apply Now

Junior Support Specialist in Client Support

Client Support, Plovdiv, Full Time, лв.16,900 / year

Job Description

Key Responsibilities

Skills

The Interview Process

Plovdiv

What now?

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