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Junior Support Specialist in Client Support

Client Support, Plovdiv, Full Time, лв.16,900 / year

Job Description

Our mission is to make the world a better place to work and to achieve this mission ​​we’re looking for a super enthusiastic and hard-working person to join our mission to make the world a better place to work. The position is part of our global support center in Plovdiv.   
To achieve this mission we also need you to deliver operational and technical support for all Reward Gateway UK clients and programs at the highest level of client service.

Key Responsibilities

  • Outstanding help and support to our UK clients and their employees across the globe
  • Accurate and well-written answers to incoming queries
  • Fast resolution to queries and problems
  • Develop product knowledge and be on top of technical, industry changes, social media developments, HR trends, current legislation, and employee engagement best practices
  • Create relationships with other Reward Gateway teams


  • Fluent written and spoken English
  • Forward thinking, positive and self-motivated
  • Customer-focused approach with strong interpersonal skills
  • Confident computer user including navigating websites and online software
  • You should be highly organised with great attention to detail and able to evaluate and prioritise customer demands
  • Excited to learn new things and willing to invest personal time and energy in improvement 
  • Flexible with the ability to work independently and as part of a team

The Interview Process

  • Telephone call with a member of the Talent Acquisition Team
  • Short test to complete before the video interview
  • Online interview with the Client Support Team Managers 
Apply Now


Floor 3
Kamenista Office Park
59 Iztochen Blvd
4000, Plovdiv

Visit our Plovdiv office

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