Job Description
Since 2006 we’ve helped the most innovative companies and HR leaders transform the employee experience to attract and retain top talent through employee benefits, strategic reward and recognition, and much more. Across the globe, over 600 of us work together to make the world a better place to work. As an ambitious, fast-growth, private-equity-backed, HR Tech SaaS company we’re flexible, inclusive, and keen to meet individuals who are passionate about positively impacting the future of work.
Your Role in our Mission
Our mission is to make the world a better place to work and to achieve this mission we’re looking for a super enthusiastic and hard-working person to join our mission to make the world a better place to work. The position is part of our global support center in Plovdiv. To achieve this mission we also need you to deliver operational and technical support for all Reward Gateway UK clients and their employees at the highest level of client service.
Your Role in our Mission
Our mission is to make the world a better place to work and to achieve this mission we’re looking for a super enthusiastic and hard-working person to join our mission to make the world a better place to work. The position is part of our global support center in Plovdiv. To achieve this mission we also need you to deliver operational and technical support for all Reward Gateway UK clients and their employees at the highest level of client service.
Key Responsibilities
- Outstanding help and support to our UK clients and their employees across the globe
- A warm and friendly telephone manner
- Accurate and well-written answers to incoming queries
- Fast resolution to queries and problems
- Flexible working on shifts from 08h00 to 23h00
Skills
- Fluent written and spoken English
- Forward-thinking, positive and self-motivated
- The ability to demonstrate excellent verbal and written communication skills in English and to be customer-focused
- Confident computer user including navigating websites and online software
- Excited to learn new things and willing to invest time and energy in improvement
- Flexible with the ability to work independently and as part of a team
The Interview Process
- Telephone call with a member of the Talent Acquisition Team
- Employee Experience Test to complete in 15-20 minutes
- Interview with Support Team Managers in our Employee Support team
Be comfortable. Be you.
At Reward Gateway, we want all of our employees to feel comfortable bringing their passion, creativity, and individuality to work. We value all cultures, backgrounds, and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community, and help us Make the World a Better Place to Work.
We hire BETTER.
From perks to people, our BETTER approach to hiring earns us more trust, happier people, and more world-class talent that helps us to make the world a better place to work. Find out more about Reward Gateway's approach to benefits, equality, talent, technology, empathy, and what you’ll get in return for joining our Mission at rg.co/lifeatrg.
