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Job Description
Reward Gateway|Edenred is a global market leader in benefits and employee engagement. We help our clients and their leaders transform employee experience that will attract, engage, and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more.
Guided by the missions “Making the World a Better Place to Work” and “Enriching connections, for good”, we focus on improving employee engagement and building resilient workplaces that enhance people’s daily lives.
An opportunity has become available for a Technical Engineering Lead to join our engineering organisation. In this role, you will guide engineers through complex technical decisions, contribute to design reviews, identify areas for improvement, and help create alignment across teams. You will balance long-term technical strategy with the realities of short-term delivery, ensuring decisions are both well-informed and practical.
You will manage team performance, support career development, and help engineers grow in confidence and capability. You will also work closely with Heads of Engineering and Product teams to support effective planning and ensure reliable, high-quality delivery across the organisation.
Key Responsibilities
Lead high-quality team and delivery management
- Drive predictable Agile delivery and support effective planning
- Monitor individual and team performance and promote accountability
- Support hiring, onboarding and continuous development of engineers
Provide input into the architecture strategy
- Drive architectural best practices within your team and product areas
- Support the transition toward microservices and event-driven patterns where necessary
- Maintain clear architectural documentation and architectural decision records
- Participate in architecture reviews and cross-team planning
Ensure high-performance and scalable engineering
- Define, measure and report on platform performance KPIs
- Guide teams in designing scalable, resilient backend systems
- Support performance investigations and platform optimisation efforts
Lead API design, governance, and documentation
- Define and champion consistent, modern API design principles
- Oversee the governance of API changes, versioning and documentation quality
Drive security excellence
- Establish and maintain a security-first culture across engineering teams
- Work with information security functions to adopt a security-by-design approach to all new features
- Lead threat modelling exercises and coordinate vulnerability remediation
Quality assurance and testing standards
- Promote shared ownership of quality, encouraging teams to build robust automated testing
- Ensure test coverage, test reliability and continuous improvement of testing practices
Reduce technical debt and drive system optimiisation
- Lead refactoring and modernisation initiatives
- Prioritise and track improvements to system health
- Promote best practices in performance tuning, code quality and maintainability
Improve engineering efficiencies through frameworks and tooling
- Participate in decisions on new frameworks, tooling and engineering approaches
- Look for opportunities to improve development workflows and reduce friction
Strengthen documentation and reporting standards
- Define documentation guidelines and ensure they are followed
- Implement structured incident reporting and post-incident review processes
- Promote clear, accessible documentation as part of engineering culture
Skills
- Proven experience in a technical leadership role working on large-scale, business-critical SaaS platforms
- Strong background in backend engineering and distributed systems
- Hands-on experience with PHP and at least one other language
- Solid understanding of system architecture, microservices, event-driven systems and API design
- Good knowledge of modern cloud environments, CI/CD practices and observability tools
- Strong understanding of web and browser concepts and how to apply them in production systems
- Experience with performance tuning, debugging and scalability challenges
- Strong interpersonal skills and the ability to build trust across teams
- Practical leadership style focused on enabling engineers and removing blockers
- Strong analytical and critical thinking skills
- A proactive, improvement-minded approach to engineering
The Interview Process
- Online interview with the Talent Partner and Engineering Leads
- Online technical interview with the Heads of Engineering
At Reward Gateway, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate.
Be comfortable. Be you.
We want all our employees to feel comfortable expressing their passion, creativity, and individuality at work. We value diverse cultures, backgrounds, and experiences, as we believe that diversity drives innovation. Join our community, express yourself, and help us make the world a better place to work.
We want all our employees to feel comfortable expressing their passion, creativity, and individuality at work. We value diverse cultures, backgrounds, and experiences, as we believe that diversity drives innovation. Join our community, express yourself, and help us make the world a better place to work.
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