Job Description
Reward Gateway | Edenred is a leading digital platform that provides services and payment solutions for employees, connecting 52 million users with 2 million partner merchants across 45 countries through nearly 1 million corporate clients.
With our shared missions of ‘Making the World a Better Place to Work” and ‘Enriching connections, For good’, you’ll be contributing to improving employee engagement and building better, stronger, and more resilient organisations to improve people’s daily lives. Our shared mission guides our every action and charts a sustainable path to a better future.
An exciting opportunity has become available for a Junior Salesforce Administrator. The role's main focus will be helping all parts of the business operate efficiently and successfully and will partner with our Sales, Marketing, Support and Finance departments. You will ensure the support and success of their daily operational and strategic goals and will be working in a fast-paced environment that is both exciting and challenging.
With our shared missions of ‘Making the World a Better Place to Work” and ‘Enriching connections, For good’, you’ll be contributing to improving employee engagement and building better, stronger, and more resilient organisations to improve people’s daily lives. Our shared mission guides our every action and charts a sustainable path to a better future.
An exciting opportunity has become available for a Junior Salesforce Administrator. The role's main focus will be helping all parts of the business operate efficiently and successfully and will partner with our Sales, Marketing, Support and Finance departments. You will ensure the support and success of their daily operational and strategic goals and will be working in a fast-paced environment that is both exciting and challenging.
Key Responsibilities
- Daily administration and support of Salesforce
- Responsible for providing day-to-day end-user support - maintaining and improving workflows, email alerts, custom objects, complex formula fields, page layouts, process builders, flows, assignment rules and troubleshooting bugs
- Creating and managing components
- Lightning Experience App builder
- Create and maintain documentation on business processes, policies, system configuration, and training materials
- Responsible for platform data security. Manage access and permissions through User Setup, Role Hierarchy, Profiles, Permission Sets, Public Groups, Queues, Sharing Rules, Security Policies, and Encryption
- Design, build, document, test and deploy enhancements using industry best practices
- Full capability of provisioning new chat channels and supporting them
- Assist with testing Apex development in testing environment
- Proficiency with building and managing automations
- Creating and managing Salesforce flows
- Train new and existing users on how to run reports and dashboards
- Analyze business requirements, procedures and provide solutions
- Troubleshoot and work with users to ensure Salesforce meets their needs
- Keep up to date with Salesforce features and functionality and provide recommendations for process improvements
Skills
- Salesforce Administration Qualification(s)
- A strong technical desire to work with software and learn, optimise and rework business processes
- Ability to partner closely with appropriate stakeholders
- Excellent oral and written communication and analytical skills. Strong interpersonal skills and a collaborative work style
- Self-starter and operational problem solver
- High attention to detail
The Interview Process
- Video call with a member of the Talent Acquisition Team
- Final stage interview with Business Operations Manager and Salesforce Administrator
Be comfortable. Be you.
At Reward Gateway, we want all of our employees to feel comfortable bringing their passion, creativity, and individuality to work. We value all cultures, backgrounds, and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community, and help us Make the World a Better Place to Work.
We hire BETTER.
From perks to people, our BETTER approach to hiring earns us more trust, happier people, and more world-class talent that helps us to make the world a better place to work. Find out more about Reward Gateway’s approach to benefits, equality, talent, technology, empathy, and what you’ll get in return for joining our Mission at rg.co/lifeatrg.
