Job Description
Reward Gateway, together with Edenred, are a global market leader in benefits and employee engagement. We help our clients and their leaders to transform employee experience that will attract, engage and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more.
With our shared missions of ‘Making the World a Better Place to Work” and ‘Enriching connections, For good’. You’ll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people’s daily lives. Our shared mission guides our every action and charts a sustainable path to a better future.
We have a highly talented team who live up to our shared values, bringing to life “Entrepreneurial Spirit”. We love to “Push the Boundaries”, but importantly show “Respect” in how we go about our work. Our “Speak Up” and “Be Human” culture is at the heart of what it is to work with us, and we encourage everyone to bring innovation and ‘Imagination’ to the work they do.
Your Role in Our Mission:
Our mission is to make the world a better place to work and to achieve this mission we need a Head of Sales Development to own our Outbound Motion & execution and empower our sales development team to push the boundaries of performance consistently.
This role is an integral part of our Australian sales leadership team, focusing on accelerating new logo revenue growth.
You will ensure that we continue to have a strong customer-centric brand in the market by delivering a consistent, consultative approach to our demand generation, nurture, discovery, and qualification process.
You will coach and mentor our team of 6 ANZ Sales Development Representatives to encourage HR prospects with the engagement solutions we deliver, supporting them to connect, recognise and support their employees.
Key Responsibilities
- Lead the in-market outbound motion including reviewing the Australian territories and target account planning. Ensuring quality and consistency in targeted outbound processes, including researched accounts and prospects aligned to bespoke video reach-outs
- Proactive coaching activity aligned to Reward Gateway’s qualification of inbound and outbound leads across all sectors ensuring the Sales Development team builds pipeline output aligned to our company revenue growth goals
- Review of funnel metrics to identify trends and recommend and implement strategies to improve lead conversion and enhance pipeline coverage
- Supporting team members (Sales Development Reps and researchers) in their day-to-day sales activity, ensuring effective lead management and qualification aligned to KPIs
- Continual coaching and training to ensure quality and consistency in qualification calls, with a focus on discovering, adding insights, and inspiring prospects through a consultative approach and existing client storytelling
- Partnering cross-functionally to maximise our Sales Development coaching, enablement, and optimisation tools to deliver increased sales efficiencies
- Networking with Sales industry leaders and reviewing Sales Development trends to ensure Reward Gateways Sales Development team is constantly innovating in consultative Sales Development best practices
- Work strategically with Growth Marketing to create prospecting and account-based marketing campaigns
- Consistently review and improve our sales development team playbooks and implement enhancements to drive team performance
- Support the attraction of key sales development team talent, including talent mapping and talent pipeline, in conjunction with our talent attraction team
- Development and implementation of strategies to accelerate new SDR onboarding and reduce ramp time
Skills
- Inspirational and experienced leaders in the Sales Development space. SaaS sales experience is desirable
- Experience in hiring and building competencies in sales development teams aligned to attainment of KPIs
- Mastery in the following skills: Sales funnel management, cold/warm calling, and fanatical prospecting
- Experience in monthly reporting on metrics and sales development team strategic goals
- Strong IT literacy and proficiency in Salesforce.com, Hubspot, Salesloft, and call intelligence software
- Team Player that lives our value of owning it
- Ability to work in a fast-paced environment with multiple competing priorities
The Interview Process
- Telephone call with a member of our Talent Acquisition Team
- 1st Round interview with the Sales Director Australia and a member of our sales team
- Assessment and final round interview with the Sales Director, Head of Sales, and Sales Consultancy team member
At Reward Gateway, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate.
Be comfortable. Be you.
At Reward Gateway, we want all of our employees to feel comfortable bringing their passion, creativity, and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work.
We hire BETTER.
From perks to people, our BETTER approach to hiring earns us more trust, happier people, and more world-class talent that helps us to make the world a better place to work. Find out more about Reward Gateway's approach to benefits, equality, talent, technology, empathy, and what you’ll get in return for joining our Mission at
rg.co/lifeatrg.
