Reward Gateway, together with Edenred, are a global market leader in benefits and employee engagement. We help our clients and their leaders to transform employee experience that will attract, engage and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more!
With our shared missions of ‘Making the World a Better Place to Work” and ‘Enriching connections, For good’. You’ll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people’s daily lives. Our shared mission guides our every action and charts a sustainable path to a better future.
Your Role in Our MissionTo achieve our mission, we put HR & Reward professionals at the core of everything we do. This means connecting with them to understand them better, their business and their current challenges or objectives. To then deliver successful, meaningful programmes that we can delight our customers with.
Flexible, Hybrid Working
Collaboration, connection as a team, and strong internal stakeholder relationships are part of the “RG Magic” that makes our Client Success team culture thrive. Our
RG Work Modes Guides detail how and why this is so much more effective in person.
The office is for you to use as much as you like. Our UK Client Success teams work from our
Tottenham Court Road office at least 1 day per week on our Client Success Days on either Wednesday or Thursday.
The Role
We are looking for a dedicated Enterprise Client Success Manager who will deliver a world-class service and be HR’s most valued partner. The Client Success team ensures that customers see value in the product they pay for and that they're happy with the results. As Client Success Manager (CSM) you will make sure that our product helps customers achieve their goals, driving increased customer satisfaction and usage.
We need an experienced CSM with a consultative approach and a successful track record of client satisfaction. You will ultimately be responsible for your own book of business, ensuring the success of each account leads to high client retention, and product adoption, whilst providing the best service possible for our clients.
We want all of our employees to feel comfortable bringing their passion, creativity, and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work!
From perks to people, our BETTER approach to hiring earns us more trust, happier people, and more world-class talent that helps us to make the world a better place to work. Find out more about Reward Gateway's approach to benefits, equality, talent, technology, empathy, and what you’ll get in return for joining our Mission at
rg.co/lifeatrg.
