Job Description
Reward Gateway, together with Edenred, are a global market leader in benefits and employee engagement. We help our clients and their leaders to transform employee experience that will attract, engage and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more.
With our shared missions of ‘Making the World a Better Place to Work' and ‘Enriching Connections, For Good’, you’ll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people’s daily lives. Our shared mission guides our every action and charts a sustainable path to a better future.
Your Role in Our Mission
We need you to wow our customers by taking the flexible benefits implementation process to a whole new level. Acting as a subject matter expert whilst developing new and innovative ways of bringing our clients’ programmes to life and exciting every single one of their employees.
What’s In It For Me?
A chance to be part of an extremely well established, stable and high growth ‘Unicorn’ SaaS company with over 50 benefits in our employee benefits package including:
- A flexible holiday plan of up to 40 days per year
- £400 a year Wellbeing Allowance
- Unlimited professional development books, E-books, podcasts
- Substantial bonus payments for a number of life events including pet adoption, wedding/civil ceremony, new family, retirement
- Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands
Flexible, Hybrid Working:
Collaboration, connection as a team, and strong internal stakeholder relationships are part of the “RG Magic” that makes our culture thrive. Our RG Work Modes Guides detail how and why this is so much more effective in person.
Key Responsibilities
- Conduct detailed consultative discovery. Gather the technical requirements from a prospect to ensure the engineering and implementation teams understand the scope of works required and can provide timeframes for key project deliverables and can deliver a project delivery plan
- Partner with Sales and Client Success to qualify Flexible Benefits opportunities, to ensure alignment between the scope of requirements and Reward Gateway capabilities
- Work with the Sales, Client Success, Engineering, Security and Implementation teams to develop a proposed solution, ensuring that all proposed solutions matches the design and delivery capabilities of the technology
- Be the subject matter expert on Reward Gateway product sets and solutions, including current and future functionality, supporting both Reward Gateway employees and clients
- Be the subject matter expert on Flexible Benefits, providing consultation on standard methodology benefits structures to internal and external partners
- Utilise your understanding of Reward Strategies and benefits structures to support internal and external partners in solution design
- Project and partner management of the entire end to end flexible benefits implementation process from sales to launch
- Ongoing implementation support after launch for outstanding Client programmes
- Training and seamless transition of programme to Client Success Manager & Client Support Teams
- Managing, project planning and delivering the implementation of new Client programmes
Skills
- Experience of implementing Flexible Benefits programmes
- Ability to act as a Flexible Benefits subject matter specialist
- A good awareness of UK pay and benefit legislation
- Proven successful client-facing and project-management experience
- Strong interpersonal, written and verbal communication skills
- Superb interpersonal skills and attention to detail
- The ability to react and respond quickly and effectively
- Ability to work with sophisticated and high-volume data
The Interview Process
- Telephone interview with a member of the Talent Acquisition team
- 1st stage interview with the Flex Team Manager & Director of Implementation
- Take-home assessment
- Final interview with the Flex Team Manager & Director of Implementation
At Reward Gateway, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate.
Be comfortable. Be you.We want all of our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work!
We hire BETTER. Find out more about Reward Gateways approach to benefits, equality, talent, technology, empathy and what you’ll get in return for joining our Mission at
rg.co/lifeatrg.
Apply Now