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Engagement Researcher

Sales, London, Full Time

Job Description

At Reward Gateway, we’re driven by our culture, our clients and our mission to “make the world a better place to work.” Since 2006, we’ve been right by the side of the world’s most innovative companies and HR leaders, giving them the tools they need to overcome challenges and to connect with their people through our products and solutions. We’re more than 400 strong in four different countries, and we’re constantly growing. Our industry is HR technology, our objective is to increase employee engagement.

Your Role in Our Mission

Our mission is to make the world a better place to work and to achieve this mission we need to create meaningful and engaging conversations with potential clients. The role will connect with HR professionals to understand their business and people challenges and key objectives to start a conversation about how Reward Gateway could assist them. A Sales Development Researcher aims to develop quality sales ready leads to build the sales pipeline.

Key Responsibilities

  • Using Sales Navigator, Cognism, Salesforce, and a vast array of online business media sources to gather intelligence to create content for targeted sales leads aligned with our Ideal Client Profile
  • Following the HR and employee engagement industry to ensure hot topics, companies and key contacts are networked 
  • Keeping all information on Salesforce accurate and up to date at all times
  • Building strong relationships with the UK sales team, with a close relationship focus with the sales development representatives 
  • Constantly being measured on the quality of research and response rates from our outbound sales approaches 
  • Hitting targets focused on lead generation and opportunity creation numbers 


  • Experience within a sales and business research 
  • A high degree of curiosity
  • Excellent copywriting and written communication skills 
  • Strong communications skills with the ability to build internal relationships well
  • Ability to multitask and be well organised
  • Outstanding attention to detail 
  • Comfortable working with high volumes of data 

The interview process

  • Phone interview with a member of the Talent Acquisiton Team 
  • Virtual Interview first interview with the Enterprise Sales Development lead and the  SMB Sales Development lead
  • Assessment 
  • Virtual final interview with the UK Sales Director and Enterprise Sales Director
Be comfortable. Be you.
At Reward Gateway, we want all of our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work.
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